Privacy Notice
Last updated: [03/10/26]
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House of Questions respects your privacy and is committed to protecting your personal information.
This privacy notice explains what information we collect, why we collect it, how we use it and your rights.
 
Who we are
House of Questions provides face-to-face and online adult learning sessions in psychology and human behaviour.

Contact:
Email: hello@houseofquestions.co.uk
Location: Norfolk, UK

For data protection purposes, House of Questions is responsible for the personal information described in this notice.
 
Information we may collect
We may collect information such as:

• your name

• email address

• contact details

• information you provide through our contact form

• details relating to courses you book

• mailing-list preferences

• communications you send to us

• information about how you use our website, where collected through cookies or analytics

We do not intentionally collect sensitive personal information unless you choose to provide it and there is a clear reason for doing so.
 
How we use your information
We may use your information to:

• respond to enquiries

• administer course bookings

• send information about courses you have booked

• provide access to live online sessions

• send marketing emails where you have chosen to receive them

• manage our mailing list

• improve our website and services

• maintain appropriate business and financial records

• comply with legal obligations

We only use personal information where we have a lawful reason to do so.
 
Mailing list and marketing
If you join the House of Questions mailing list, we may email you about:

• new course dates

• new venues

• live online sessions

• self-paced online courses

• occasional House of Questions news or articles

You can unsubscribe at any time by using the unsubscribe option in our emails or by contacting:

hello@houseofquestions.co.uk
Unsubscribing from marketing will not prevent us from contacting you about a course you have booked.

Booking information
Live course bookings may be processed through Humanitix.
 
When you book through Humanitix, information needed to process your booking and payment may be handled by Humanitix in accordance with its own privacy terms.
 
We may receive information such as your name, email address, booking details and attendance information so that we can administer the event.
 
Website and Wix
Our website is built and hosted using Wix.
Wix may process technical information necessary to host and operate the website, provide forms, security, analytics and related services.
 
Email and business systems
We use Microsoft 365 for business email and related administrative services.
Information you send to us by email may therefore be processed and stored within Microsoft systems.
 
Online sessions
Live online courses may be delivered through Zoom.
If you attend an online session, Zoom may process information such as your display name, email address, device information and connection data.
Sessions will not normally be recorded. If we ever intend to record a session, participants will be told in advance.

How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting and administrative requirements.

As a general guide:

• contact-form enquiries may be retained for up to 2 years

• mailing-list information is kept until you unsubscribe or we determine it is no longer required

• booking and financial records may be retained for up to 6 years where required for tax and accounting purposes

We may review these periods from time to time.
 
Whom we share information with
We do not sell your personal information.

We may share information with trusted service providers where necessary to operate House of Questions, including:

• Wix

• Humanitix

• Microsoft

• Zoom

• payment-processing providers

• professional advisers where necessary

We may also disclose information if required by law.
 
International processing
Some of the service providers we use may process information outside the UK.
Where this happens, we rely on appropriate safeguards used by those providers to protect personal information.

Your rights
Depending on the circumstances, UK data protection law may give you rights including the right to:

• ask what personal information we hold about you

• ask for inaccurate information to be corrected

• ask for information to be deleted in certain circumstances

• object to certain uses of your information

• restrict certain processing

• withdraw consent where processing relies on consent

To exercise your rights, contact:
hello@houseofquestions.co.uk
 
You also have the right to complain to the Information Commissioner’s Office if you are concerned about how your information has been handled.

Changes to this notice
We may update this privacy notice from time to time. The latest version will always be published on this website.